Terms & Conditions

PAY UPFRONT

If you have selected our “Pay Now” option, you agree to pay our agency fee of £695.00 with nothing to pay on completion.

OR

PAY ON COMPLETION

If you have selected our “Pay On Completion” option, you agree to pay our agency fee of £190.00 upfront followed by a completion fee of £1,200.00 when the property has successfully sold and completed.

We withhold the right to charge a completion fee if we have introduced a buyer to the property and a sale has been agreed but you later withdraw from the sale. If the buyer withdraws from the sale there will be no charge to you.

With both payment options you are purchasing 9 months marketing.

1. VAT

All fees quoted include VAT at the prevailing rate.

2. EPC (Energy Performance Certificate)

We will arrange an EPC if purchased. If you are supplying your own EPC we will need a copy of it or the unique reference code before we can market the property.

3. Media

The description, floor plans, photos and measurements are included in the price. Each property will get one home visit, any additional visits may be charged.

4. Thirty Day Money Back Guarantee

If you have selected our “Pay Now” option and you are not happy with our service we will refund your initial agency fee. We must be informed of your decision within 30 days of receiving your instruction to market your property. We cannot refund any money paid for additional service such as Energy Performance Certificate, Premium Listings, Social Media, Viewing Package (regardless if you have had viewings or not) and Video packages as these are arranged through third parties.

5. Sole Agency Agreement

There is no sole agency agreement. We are happy for you to market your property with other agents if you wish. If the property sells with another agent, you will forfeit any initial agency fee (unless covered by our 30-day money back guarantee) or additional marketing packages fees.

6. Tie In Period

There is no tie in periods. You may ask us to stop marketing your property at any point. The initial fees you paid will not be refunded. (Unless covered by our 30-day money back guarantee). If the property sells through another agent or privately to a purchaser who Esale initially introduced then our agency fee is due on completion.

7. Withdrawal Fee

There is no withdrawal fee with either option.

8. Viewings

All viewings shall be arranged through us the agent and accompanied by you the vendor unless a viewing package has been purchased.

9. Accompanied Viewings

We offer an unlimited accompanied viewing package. This is for six months from the day of instruction.

10. Photographer Cancellation Fee

If you cancel or re-arrange the date for the photographer home visit within 24 hours of the appointment time there will be a cancellation fee of £190.00 (including VAT) payable.

11. Money Laundering Regulations

This is a legal requirement. We will need to verify all registered vendor associated with the property in line with money laundering regulations.

12. Verifying Sales Particulars

We will need you to formally verify the property details before advertising. A draft advert of the particulars or link will be emailed to you to confirm all details are correct to the best of your knowledge.

13. Home Report (Scotland Only)

Vendors selling property in Scotland acknowledge that it is a legal requirement to provide a Home Report, this is the vendors responsibility.

14. Estate Agents Act 1979

The Act requires your estate agent to disclose any interest that they, their employees, or their relatives may have in your property. If the need arises, we shall give you details of any such relationship to comply with this requirement. In accordance with the Estate Agents (Provision of Information) regulations 1991, we are obliged to inform you that we intend to offer prospective purchasers’ insurance, financial services, estate agency services and any other special offers which may be available from time to time and for which we may earn commission.

15. General Provisions

Where the property is left vacant during the agency period, we take no responsibility for damage or theft to the property or land.

16. Complaint Procedures (The Property Redress Scheme)

Esale is a member of The Property Redress Scheme, (PRS) and subscribe to their code of practice.

BY AGREEING TO THE ABOVE TERMS AND CONDITIONS YOU ARE ENTERING A LEGALLY BINDING CONTRACT WITH ESALE (UK) LTD, YOU ARE CONFIRMING THAT YOU ARE ENTITLED TO SELL THE PROPERTY AND, IF THE PROPERTY IS JOINTLY OWNED, THAT ALL PARTIES ARE IN AGREEMENT. YOU ALSO AGREE THAT ALL INFORMATION YOU PROVIDE IS CORRECT AND ACCURATE TO THE BEST OF YOUR KNOWLEDGE.

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  • All Items Below Are Now Included As Standard

    Professional Photography, Floorplan & Description

    We will visit you at your home to get all the info we need for the advert. No need to send anything to us.

    Marketing Video For Your Property

    We make 2 videos for the advert. One for the property websites and a shorter one for social media.

    Interactive Property Brochure

    Now included with all orders is a beautifully presented and wonderfully informative interactive brochure to help a potential buyer make a decision.

    Listed On Zoopla & Prime Location

    We will put your advert in front of a huge audience of potential buyers. We advertise on Zoopla and Prime Location.

    Vendor Log In Area

    You will have access to the vendors area meaning you can easily keep up to date with how your advert is performing, viewings and feedback.

    Account Manager

    You will have your own account manager to help with every stage of the sale.

    Full Sales Progression

    Unlike some online estate agents, we will stay with you all the way to completion day helping smooth out and issues along the way.

    Money Back Guarantee

    If you’re not entirely happy with our service, we offer a 30-day money back guarantee from the day you instruct us (with pay upfront option).

    Get An Online Valuation Today

    Simply answer a few questions about your property with some details and receive a valuation by email. Online Valuation

    Put Your Property On The Market With Esale

    Get your home on the market quickly. Instruct us now and the photographer will give you a call.

    Place An Order