Who we are
We are a close team of professionals based in Harrogate, North Yorkshire.
We’re not really into sharp suits or flash cars. We try not to use clichés or jargon. We just want to offer a friendly, honest and reliable service to customers.
What we do
We offer a modern and reliable estate agency service.
A cost effective alternative to the high street agent. We believe we offer a better service and achieve better results than any other online estate agent in the UK.
Why we do it
That’s simple. We’re lucky enough to be in a role we enjoy.
We thrive on building relationships and helping good people through the often stressful buying and selling process. Hopefully saving them money along the way.
Our Journey
2012
OPENED FOR BUSINESS
In the summer of 2012 eSale opened its doors to customers in Harrogate and North Yorkshire
2013
ALL OF ENGLAND
In 2013 we decided to expand our online estate agency service to cover the whole of England
2014
100 PROPERTIES SOLD
A big landmark for us in early 2014. We sold our 100th property. A three bed bungalow in Oswaldkirk, York.
2014
ALSO IN WALES
Towards the end of 2014 we increased our pool of photographers and assessors so we could cover Wales.
2015
FIRST £MILLION HOME
In 2015 we were instructed on this beautiful detached home in Ripon. Which sold for just over a million pounds. We’ve sold a lot of really nice properties since then but this remains as one of our favourites.
2016
HELPING US TO GROW
In early 2016 we looked to raise some working capital through Crowd Funding. We managed to raise our target amount and the majority of investors were our customers who’s properties we had sold.
2017
WINNER
In 2017 eSale were awarded “Best Online Estate Agency” by the A1 Business Excellence Awards
2017
GUARANTEE
In 2017 we were asked by a customer if we could guarantee the good service were offering. After considering his proposal we did. We now offer a money back guarantee to all our customers who pay our fee upfront.
2018
ONLY THE BEST
In May 2018 we became the best rated online estate agent in the UK according to company review site Trust Pilot. And we are pleased to say that as competition has increased our hold of top spot has remained.
2018
THEN SCOTLAND
May 2018 saw us expand our offering again. This time into Scotland.
2018
INVESTMENT
In 2018 we sold a percentage of eSale to Citywide Investments and Developments Ltd. who offer clients investment properties across the UK.
2018
PARTNERED WITH VIEWBER
2018 saw us team up with Viewber Ltd. in order to extend our service to offer accompanied viewings across England, Scotland and Wales.
2019
FIRST OF OUR KIND
In April 2019 we were accepted as the first online agent on property website On The Market. Agents Mutual who run the site do not let “online agents” join, however made an exception for us as we offer exceptional service.
2021
WINNING AGAIN
In 2021 Esale was awarded “Most Outstanding Online Estate Agency” by A1 Business Excellence Awards
2021
GREENER
We are now planting 5 trees for every property we sell. Not only are we a carbon negative company, we are helping to offset carbon footprint generated when you move home.
Our standards
Keep it simple
We don’t over complicate things, our business practices and solutions are simple, because simple = clear = understandable and executable, and reliable. We apply this concept to every aspect of the business, from our office space to the service we offer.
Make it better
This value remains continuous in our thoughts, a defined intention across everything we do. It drives our decision-making and, ultimately, our end product and customers experience. Each one of us accepted the open-ended challenge to keep improving the business as it grows.
People are people
And that’s how we treat them, regardless of the home they are selling or if they are a first time buyer, second stepper or multi billion pound property investor. Everyone deserves respect, transparency, and honesty – the three pillars of our every interaction with colleagues and clients.
