And, as it’s one of our USPs, perhaps we can be excused for promoting our money-back guarantee via our social media channels and on our website.

But perhaps it’s not surprising that it still raises a few eyebrows – not just among our rivals but among potential customers.

After all, as a general rule, the stereotypical estate agent isn’t usually associated with hard and fast promises; it’s more a line of business based on probabilities.

But let’s be clear; our offer of your money back is not about whether we can sell your house. If truth be told, no estate agent in the land can give you a 100% guarantee that they’ll be able to do that, no matter what they tell you. There are simply too many variables.

Our promise is more about the level of service you can expect if you instruct us:

We promise that we won’t try to befuddle you with jargon. We’ll try to speak to you in plain English rather than agent-speak at all times.

We promise that we won’t fob you off with a call centre once you instruct us. Your sale will be managed personally by a member of the team from start to finish.

We promise we won’t insist that you use the services of associates such as a solicitor, a mortgage broker or a removal firm. Of course, we have partners we would recommend by they are not part of the deal.

We promise to provide a comprehensive estate agency service for the price quoted and with no added extras. There will be no hidden costs, deferred payments, or thinly-veiled credit agreements and VAT is included on both the packages we offer.

We promise professional images and floor plans, individually scripted and professionally written property descriptions, a year’s worth of marketing on ALL the main property portals, feedback on viewings and sales negotiations following YOUR instructions.

Finally, we promise to refund our fee if, within 30 days of instructing us, you are unhappy with the service we provide FOR ANY REASON.

We may not be the biggest; we’d accept you may be reading this simply because you haven’t heard of us before. But, if a small team based in Yorkshire can make it into the top five in our sector in the UK for customer service, then we must be doing something right. Why not give us a call and maybe we can do it for you too …

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  • All Items Below Are Now Included As Standard

    Professional Photography, Floorplan & Description

    We will visit you at your home to get all the info we need for the advert. No need to send anything to us.

    Marketing Video For Your Property

    We make 2 videos for the advert. One for the property websites and a shorter one for social media.

    Interactive Property Brochure

    Now included with all orders is a beautifully presented and wonderfully informative interactive brochure to help a potential buyer make a decision.

    Listed On Rightmove, Zoopla & On The Market

    No other agent will put a property in front of as many potential buyers. We are one of the few estate agents that list on ALL of the big three property websites.

    Vendor Log In Area

    You will have access to the vendors area meaning you can easily keep up to date with how your advert is performing, viewings and feedback.

    Account Manager

    You will have your own account manager to help with every stage of the sale.

    Full Sales Progression

    Unlike some online estate agents, we will stay with you all the way to completion day helping smooth out and issues along the way.

    Money Back Guarantee

    If you’re not entirely happy with our service, we offer a 30-day money back guarantee from the day you instruct us (with pay upfront option).

    Get An Online Valuation Today

    Simply answer a few questions about your property with some details and receive a valuation by email.

    Online Valuation

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